Your privacy is important to us. This policy explains how we handle your personal data, comply with Australian privacy law, and respect your rights when using our website.

Information We Collect

We collect data to provide a better user experience and fulfil our obligations under Australian privacy regulations.

• Personal details you provide through contact forms, such as name, email address, and phone number, are collected for communication purposes.
• Technical and usage information, including IP address, device type, browser, pages visited, and time spent on the site.
• Cookies and similar technologies to personalise content and analyse website traffic, with the option to manage your preferences.
• Any feedback or communications you send us, which are stored to improve our service and respond to your queries effectively.

How We Use Information

We use your information to operate our site, respond to requests, and meet legal obligations under Australian law.

• To respond to your questions, feedback or content suggestions submitted through our contact form.
• To analyse site usage and improve our website’s usability, features, and content for our Australian audience.
• To inform you of important updates or policy changes as required by law.
• To comply with record keeping, security, and legal requirements.

Legal Basis for Processing

We collect and process your data in accordance with Australian privacy standards and applicable laws.

Processing is based on your consent, our legitimate interest in providing information, and compliance with legal obligations under Australian privacy legislation.

Data Sharing

Your personal information is kept confidential and only shared when necessary for legal, technical, or operational reasons.

• With trusted third-party service providers who assist in hosting, analytics, or technical support, under strict confidentiality agreements.
• With legal authorities if required to comply with Australian law or protect website users.
• In connection with a business restructure, merger, or transfer, where privacy safeguards remain enforced.

Data Security

We use industry-standard security measures and best practices to protect your information against unauthorised access, alteration, or disclosure. Data is only retained for as long as necessary to fulfil the purposes outlined, unless a longer retention period is required by law. While we strive to maintain a secure website, please note that no online service can be completely risk-free.

Your Rights

You have rights regarding your data, provided for under Australian law.

• Access the personal information we hold about you and request a copy if needed.
• Request corrections to your details if inaccurate or outdated.
• Withdraw your consent to data processing by contacting us at any time.
• Request deletion of your information or restriction of processing, subject to legal obligations and record keeping.

Cookies and Tracking

Cookies help us enhance your site experience. You can manage cookie preferences and disable tracking features in your browser settings.

Read our Cookie Policy Read our Cookie Policy

Contact Us

Questions about this privacy policy or data practices can be directed to our team. We value your trust and aim to address all concerns promptly.

Changes to This Policy

We may update this privacy policy periodically. Please review regularly for the most current information. Significant changes will be communicated directly or via a website notice.